Customer Service Page!
Hello! welcome to Axis Of Evil Collectibles, if  you have any questions or if you need any help finding anything just let us know! That is our normal greeting to our customers who enter Axis Of Evil Collectibles in Lake Villa, IL.  We want you to enjoy your experience shopping with us, so you will be treated in the same fashion as we treat our "walk-in" customers.

Axis Of Evil Collectibles is our family's e-commerce business, as is Axis Of Evil Collectibles our retail business. We enjoy what we do and will give it our best to make sure you enjoy your visit with us, whether you're in our store or on our web site. It is our goal to develop and run our web site to make it as friendly and as positive an experience as walking into our store. To succeed in our efforts to reach our goal we are always open to comments and suggestions from our customers. Listed here is is our contact information as well as some of the services we'd like to offer you. This list can change, the beauty of dealing with a family run business is that  we are flexible and accommodating to better serve you, our customer!

Email Support - Of course you can email us anytime you're online but  between 7:00am to 7:00pm Monday - Friday (Central time) we will reply ASAP  Sales@AxisOfEvilCollectibles.com . You will find this link at the bottom of all our pages

Telephone Support - Available 7 days a week during store hours. At 847-587-3142, you can also find our store hours and phone number listed at the bottom of all our pages

Gift Wrap - Always available in Birthday, Christmas and everyday wraps. You will see this listed on our product pages or you can always add it to your "Special Instructions" in our order process.

Same day Shipping - A "Premium service" offered Monday thru Friday prior to 2:00pm (Central time), Please Call

Drop Shipments - Send a gift/item direct to your recipient. Enter your recipient's address in the "shipping information" when using the order process.

Special Orders - Are available on most items that are currently available by the manufacturers we deal with. If you can not find an item in stock anywhere, we can "special order" it for you, NO EXTRA CHARGE! This will get your item quickly. Locate the item you want, on our web site, to special order use the "back order" button. Once in the check out forms add a "Special Order" note in the special instructions. We will contact you ASAP and inform you of the details on the special order. If we do not have it listed then send us an email we will see what we can do to help, Sales@AxisOfEvilCollectibles.com

Back orders - If we are out of an item that we list and the item is still currently available you can "back order" it through our ordering process. We order weekly and would be more then happy to send you this item as soon as we get it, usually 2-3 weeks. The billing on all back ordered item(s) takes place once we ship the item(s).